Cancelling my monthly subscription

You wish to cancel your monthly direct debit subscription.

If the charges are made directly to your credit card, you can cancel the subscription directly from " My account" in "My customer profile". In the "My Subscription" tab, click on "Manage my subscription".

If the charges are made from your PayPal account, you must cancel your subscription from your PayPal account.

  1. Log in to your PayPal account and go to Settings (or the 'cog' at the top right).

  2. Click on Payments and then click on Manage automatic payments.

  3. Select the merchant whose authorization you want to cancel, then click Cancel.

The subscription must be cancelled at least 7 days before the scheduled debit date. Otherwise, the debit will remain active.

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